How to Manage Your Passwords in

How to Manage Your Passwords in

As an applicant using, it’s crucial you manage your and passwords effectively. In this blog post, we provide tips and advice on keeping your account secure, using and resetting your passwords, and using your password to log into the mobile application and website. Applicants Sign in at

Once you link your account to your account, you only need to maintain one set of credentials (for to log into the website. However, to use the mobile application, you will need your username and password for your account.

Password Requirements

Your passwords should be unique to each of your accounts. Don’t reuse passwords! Using the same password for several accounts is unsafe since it makes identity and data theft easier. Instead, create passwords that are easy to remember but hard to guess.

Your password must be at least 12 characters. There are no other restrictions. You can even use more than one word with spaces to get to 12 characters. Try using a phrase or a series of words that only you recognize. A highly effective method is to use a passphrase you create as a long, memorable, and strong password. Research by the National Institute of Standards and Technology shows that passphrases longer than 15 characters with multiple words are more secure than short, complex passwords with letters, special characters, and numbers. Try something like SpringIsFinallyHere!SummerWillFollow or PizzaSauceExperiment9CompleteLetsEat.

On the other hand, the password you choose for must meet the following password requirements.

  • Must contain at least eight (8) characters
  • Must contain at least one (1) uppercase letter (A-Z)
  • Must contain one (1) lowercase letter (a-z)
  • Must contain at least one (1) number (0-9)
  • Must contain one (1) special character (e.g. ! @ # $ % ^ & *)
  • Cannot be the same as the previous six (6) passwords
  • Cannot contain dictionary words, names, or your username
  • Cannot contain common password sequences (e.g., 1234, !@#$%)

Forgot Your Password?

If you forget your password, go to, select the Forgot Your Password link at the bottom of the page, and follow the prompts.

If you want to use the Mobile App, but forgot your password, log in to using your password and go to My Account > Change Password. Note that once your account is linked with, you’ll only need your password when you use the Mobile App.

Once your account is linked with, the only time you’ll need your password is when you use the mobile application.

If you haven’t linked your account to and need to reset your password but don’t have access to the same email account used when you created the account, contact the Help Desk at Why? If you don’t have access to that email account, you won’t be able to receive a temporary code for resetting the password. The Help Desk can assist.

For More Information

These articles in Online Help have details and instructions that will help you manage your password:

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