analytics

When two rivers meet Let’s do a little experiment. Visit two government websites on similar topics (for example, try buy.gsa.gov and gsa.gov/buy). Do they look the same? Probably not. There is a natural phenomenon that happens when you…

Cleaning up: A hypothetical scenario Consider this scenario: you’ve been told to clean up a giant room full of Things Your Agency Has Made in the Past and Now Maintains for Public Use. This means disposing of the Things that no longer…

If you are involved in collecting website analytics for a federal agency, you probably already know that the General Service Administration’s Digital Analytics Program (DAP) is transitioning from Google Analytics - Universal Analytics…

Marinus Analytics took third place in the IBM Watson AI XPRIZE competition. The company uses AI to help law enforcement find and protect victims of human trafficking.Marinus Analytics, a Carnegie Mellon University spinoff company, won…

The top 10 most cited papers are discussed in the following section with the purpose of offering more insight into the interests of the research community in the area of using ML and big data analytics in the field of Industry 5.0.…

Flood (DKI Jakarta, Indonesia)BERT-MLPBERTHigh accuracy (82%) in classifying tweets related to flood events using geospatial data.Stemming process may remove important features, affecting accuracy.Wildfires in the Western United States…

Marinus Analytics took third place in the IBM Watson AI XPRIZE competition. The company uses AI to help law enforcement find and protect victims of human trafficking.Marinus Analytics, a Carnegie Mellon University spinoff company, won…

Files DownloadSmartphrases and visuals of LinkTree Data (441 KB) Downloadinterview consents (61 KB) Downloadinterview consents (60 KB) Abstract It is challenging for providers to understand how patient’s engage with…

Files Download Smartphrases and visuals of LinkTree Data (441 KB) Download interview consents (61 KB) Download interview consents (60 KB) Abstract It is challenging for…

New York, United States, March 19, 2024 (GLOBE NEWSWIRE) -- "Sports analytics" refers to analyzing sports data, such as player performance, business operations, and recruitment. It includes on-field and off-field analytics, such as…

Various industries, including healthcare, transportation, and smart cities, leverage edge data analytics to derive real-time insights and enhance operational efficiency . In healthcare, edge computing facilitates remote patient…

Today, the Centers for Disease Control and Prevention (CDC) announced the launch of the Center for Forecasting and Outbreak Analytics (CFA). CFA seeks to enhance the nation’s ability to use data, models, and analytics to enable timely,…

For most of us Gen X and Gen Y kids, 2016 was not kind to our childhood. The biggest blows for me were losing two music icons and Internet innovators, David Bowie and Prince , and everybody’s favorite space princess, Carrie Fisher. But,…

CHICAGO--(BUSINESS WIRE)--Tempus, a leader in artificial intelligence and precision medicine, today announced the integration of its signature Tempus One technology into its Lens data analytics platform. The AI-enabled Tempus One…

... people on government websites and apps in last 30 minutes Sessions Today Eastern Time Sessions…

Yesterday marked three months since the release of the Digital Government Strategy and agencies have been making great strides in meeting the milestones toward building a 21st Century Government. In his blog, Building-blocks of a…

Agencies have been working away at building better digital services and here, at the Digital Services Innovation Center, we’ve been building resources to help. We have been focusing on three areas, The Digital Analytics Program.…

Similar to website analytics, API analytics focus on reliably reporting the metrics which are most useful to its stakeholders. There are a many ways of collecting, reporting, and consuming API analytics but all revolve around the…

The new Healthcare.gov will sort content according to user demand with a new plugin developed for the site. For a content-heavy site like healthcare.gov, this option will allow HHS to serve popular content to readers quickly. In…

The Centers for Disease Control and Prevention (CDC) launched a new Notice of Funding Opportunity (NOFO) through the Center for Forecasting and Outbreak Analytics (CFA) to establish an outbreak response network for disease forecasting to…

On Feb. 15, 2013, a meteor weighing 10,000 metric tons exploded 14 miles above Chelyabinsk, Russia. Users flocked to NASA.gov for info, and we spiked to nearly 12 million page views that day, ~16 times the daily average. Our real-time…

Challenge and prize competitions are one path that federal agencies take to drive innovation and solve mission-centric problems—whether technical, scientific, or creative. Creative competitions include multimedia, photo, poster, and…

The National Park Service website, NPS.gov, is home to sites for the parks, programs, and subject-related content about the places and ideas that we preserve and protect for the American people. With roughly a thousand content authors…

NBA Commissioner Adam Silver listened to a question on stage Friday at the MIT Sloan Sports Analytics Conference, paused for a moment, and delivered a surprising assessment about some of his league’s star…

Looking for a training manual on how to use Google Analytics for your agency? Here’s your answer. I released a second edition of my Google Analytics for Government training manual. Download your copy today (PDF, 4.94 MB, 65 pages,…

While many people tout the death of the home page, it’s still an important piece of the user experience on USAGov. In 2013, 30 percent of all sessions on USAGov included the home page—that’s 8.67 million sessions. The numbers for

Over the years, the staff intranet at the National Archives and Records Administration (NARA) had become increasingly difficult to use. Old, irrelevant content routinely bubbled to the top of search results, and essential employee tools…

What are web analytics? Web analytics are the collection, analysis, and reporting of website metrics and data. Is your website effectively meeting its intended purpose? Are customers able to complete their tasks quickly and easily? Web…

What is privacy? Federal agencies must take great care when collecting information from users to protect their privacy, and publish a privacy policy to clearly disclose how that information will be used. The privacy policy should be easy…

As Web analysts, your customers and their needs can vary greatly. One minute you are leading an analysis that will influence strategic decisions, the next you are distributing reports to folks who will never use them, but just have…

Six months ago, we launched this DigitalGov.gov platform to support federal agencies in delivering 21st century digital services and information to the public. It seems a good time to share some of the thinking that went into the…

1. IntroductionParticipation and inclusion in the business ecosystem is a growing trend for company collaboration, particularly in areas such as innovation, product development, research and development, etc. (Porter and Millar 1985;…

Uncovering meaningful analytics from months or years of Web metrics is daunting, at best. So how do you make great Web improvements using metrics? Whether you’re just getting started in Web analytics or you want to take your…

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these…

A website redesign is never an easy task, but when responsiveness is one of your redesign’s key goals, special considerations come into play that can present unique challenges. In the September webinar on Responsive Web Design…

How important is it to show the most relevant result at the top of your search results page? Very. Searchers expect to find what they’re looking for quickly and easily—and without scrolling—when they search on government websites. If a…

As I mentioned in a recent blog post about image search, we’re avid users of Elasticsearch for search. We also recently ported another vital part of our system to Elasticsearch: analytics. This post is a technical deep dive into how our…

Performance Analytics for Social Media Decision Making. Creating Adaptive Content. Usability Testing. These are just some of the areas of programming we are putting together. abluecup, iStock, Thinkstock After taking a look at the…

So, you have some systems or tools your customers or employees access. Maybe you want to put together a robust capability to conduct usability testing. How do you start formalizing user experience (UX) into your organization? Brad…

Top tasks matter. Visitors come to your website with specific goals in mind. Using a top-task methodology can be particularly useful when redesigning your homepage. But, top tasks aren’t the whole story. Our government websites also have…

While we owe everyone who has written for DigitalGov.gov a piece of birthday cake, since we don’t bake, we are going to wish that someone brings them all cake. Instead we will thank our authors for their fabulous contributions. Each and…

The federal government has IT challenges, and innovative federal projects are tackling those challenges head-on. As projects gain momentum, outside organizations have taken notice. Recently, Data.gov and DigitalGov’s Digital…

Users don’t like surprises. agawa288/iStock/Thinkstock Unexpected or unwanted content undermines the credibility of your agency and frustrates users who come to your website looking for specific information. Using links appropriately…

The Digital Analytics Program (DAP) is a cornerstone of the 2012 Digital Government Strategy’s mission to improve the citizen experience by streamlining the collection and analysis of digital analytics data on a federal…

Audit. It’s a word that generally has no positive connotations whatsoever. We hear the word audit and we think of tax audits or timesheet audits, etc. The word normally strikes fear or dread in the hearts of most mortals. But it is also…

One of the leading mobile app analytics companies, Flurry, released their annual mobile app growth report with some interesting data showing how audiences are changing the way they engage with mobile applications. Overall, mobile…

Every day, millions of people use their laptops, phones, and tablets to check the status of their tax refund, get the latest forecast from the National Weather Service, book a campsite at one of our national parks, and much more. There…

Personas are fictional characters that describe an organization’s customer behaviors, emotions, attributes, motivations, and goals. They are an important tool to share customer insights and understanding across an organization. Personas…

Part of my job as an analyst on the Digital Analytics Program (DAP) team is to help agency users try to make sense of digital analytics data by using web analytics tools. I love that part of my job, but there’s one question I get…

Multilingual does not always mean multiple accounts or websites. Increasingly, multilingual content is delivered in an integrated way, with two (or more!) languages delivered on the same website, app, or social media platform. The…