customers

At least 7.6 million existing AT&T account holders and 65.4 million former users hit by the breach, the company says.Personal information belonging to millions of past and present AT&T customers has been leaked online, including…

Hey, folks, welcome to Week in Review (WiR), TechCrunch’s newsletter recapping the notable happenings in tech over the past few days. This week, TC’s auto reporter Sean O’Kane revealed how EV startup Fisker temporarily lost track of…

Hey, folks, welcome to Week in Review (WiR), TechCrunch’s newsletter recapping the notable happenings in tech over the past few days. This week, TC’s auto reporter Sean O’Kane revealed how EV startup Fisker…

Credit: Pixabay/CC0 Public Domain Minnesota cities are asking the Legislature for power to slap internet providers with new fees, an idea…

Three years after a hacker first teased an alleged massive theft of AT&T customer data, a breach seller this week dumped the full dataset online. It contains the personal information of some 73 million AT&T customers. A new…

2.1. Banking Customers in Era 4.0Information technology plays an essential role in society, causing transformations in different aspects of life. In the financial segment, for example, the adoption of electronic payment methods is a…

A billing mistake by the Bangor Water District will result in overcharged customers receiving a credit or refund. An April 2023 informal investigation by the Maine Public Utilities Commission found the Bangor Water District…

Electricity customers in four Australian states can breathe a sigh of relief. After two years in a row of 20% price increases, power prices have finally stabilised. In many places they’re going down. The good news is contained in…

Miami-based Onyx Private, a Y Combinator-backed digital bank that provided banking and investment services for high-earning Millennials and Gen Zers, is terminating its bank operations. In a March 13 email to a…

When electric-vehicle startup Telo Trucks announced its pint-sized pickup, people predictably went nuts. There’s a cadre for whom small trucks aren’t just convenient, they’re a lifestyle, one that major automakers have largely…

February 29, 2024 Warren Urges FTC to Closely Scrutinize Takeover Attempt Under Antitrust Law “If the hostile takeover of Wyndham succeeds, Choice would own 46 different hotel brands — creating a monopoly…

Tangibility(T)T1The e-commerce application provides a clear product presentation, making the product easy to comprehend.T2The e-commerce application presents products in a tangible manner (images, descriptions, etc.)T3I believe that I…

WALTHAM, Mass.--(BUSINESS WIRE)--For the 11th consecutive year, Thermo Fisher Scientific’s pharma and biopharma customers recognized its contract manufacturing excellence through the annual CDMO Leadership awards sponsored by Outsourced…

In competitive markets, shared values positively influence customer choice and increase loyalty. Daniel Aronson February 15, 2024…

How Utility Regulators Can Unlock $12.7 Billion in Annual Savings for Customers Clean Repowering is a no-regrets method to accelerate renewable energy deployment and redevelop energy infrastructure across the United…

Testing1 shows users experienced significantly better performance on Verizon than the competition NEW YORK, Feb. 12, 2024 (GLOBE NEWSWIRE) -- Verizon customers shared the championship game’s biggest moments, consuming a record…

The startup that develops the phone app for casino resort giant WinStar has secured an exposed database that was spilling customers’ private information to the open web. Oklahoma-based WinStar bills itself as the “world’s biggest…

Delivering on SPU’s commitment to provide clean, safe, and reliable drinking water to 1.5 million people every day could not happen without the dedication and expertise of our staff. We’re fortunate and proud to have some of the best…

Many insurance brands, including Suncorp’s flagship self-named product, do not allow customers to opt out of flood cover, thereby avoiding disputes about where water damage came from.Mr Johnston, IAG chief executive Nick Hawkins and Youi…

New York, New York, Feb. 02, 2024 (GLOBE NEWSWIRE) -- According to a report published by GWI, 79% of US residents watch or follow football.  Americans love the game, and the people at leading online travel agency CheapOair are no…

Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge. Carsten Pedersen and Thomas Ritter January 30,…

In-brief analysis January 25, 2024 On average, U.S. electricity customers experienced approximately five and one-half hours of electricity…

Boost E-Commerce Sales by Understanding How Customers Think Customers services can be challenging, especially whenever it’s through an e-commerce website; however, it is essential to establish trust and, in turn,…

Seattle City Light offers funding opportunities and increased incentives up to 60% for commercial and industrial customers in 2024 - Powerlines …

Lumen introduces a custom-built Wi-Fi 7 capable device for Quantum Fiber customers New technology delivers higher speeds and better home coverage than Wi-Fi 6/6E Device will be highlighted at the 2024 Consumer Electronics Show  DENVER,…

Before you can create your customer experience (CX) strategy, you have to answer the key question: Who are your customers? Consider the concept that among the groups you interact with internally, you could be their customer, they…

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A Nintendo sign is seen outside Nintendo's official store in the Shibuya district of Tokyo, on Jan. 23, 2020. Nintendo has cancelled an upcoming video game event in…

Just like the private sector, government agencies frequently encounter new rules, regulations, policies, and financial realities that impact the way we do business. Of course, change is never easy—and when customers feel the ripple…

The General Services Administration’s (GSA’s) focus on customer experience can be traced back to its inception on July 1, 1949, when President Truman created a new federal agency to manage and store government records, handle emergency…

Credit: Unsplash/CC0 Public Domain Want to buy a car on Amazon? Well, now you might get your chance.…

Lorena Cantarovici personally apologized in an email to her Maria Empanada customers this week for some empanadas that she was not proud of, and for higher prices that had begun to spiral out of control. The email, which Cantarovici sent…

Personas are fictional characters that describe an organization’s customer behaviors, emotions, attributes, motivations, and goals. They are an important tool to share customer insights and understanding across an organization. Personas…

Here at DigitalGov, customer service is a focal theme during the month of May, and by some type of cosmic chance, I was invited to share my insights on content strategy and content creation at a Customer Service Community of…

; Learn how OPOWER is helping utilities educate their customers about ways to curb energy FACEBOOK: TWITTER: To learn about who is who in green technology and for more key insights of Sustaintable and green business practices you can…

Streamed Live September 11, 2014 at Soft Grid 2014 in Menlo Park, CAModerator: Omar Saadeh, Senior Grid Analyst, GTM ResearchMatt Duesterberg, Co-Founder and CEO, Ohmconnect ()Abhay Gupta, CEO and Founder, Bidgely ()Wannie Park, Vice…

Discovery Insurance CEO Adrian Gore explains the shared value cycle at his company. Gore will present at the Shared Value Leadership Summit in New York on May 12, 2015. Register by February 20th for the early-bird rate! Read the release:…

In March, we announced a partnership with SolarCity to help Honda and Acura owners go solar. These families were among the first to take advantage of the offer and share a bit about their experience as well as its new-found benefits!For…