Browsing Tag

finding

Finding Time for

Women today have been told we have it all -- careers, families, kids, community involvement, and relationships. But all too often, having it all leaves us with no time or strength left for ourselves.Recent research has shown that women…

Government CX: Finding the Metrics that Matter

Customer experience (CX) is an emerging area of focus within government. My role as Vice President of Customer Experience at the Export-Import Bank speaks to this reality. Our agency’s customers and partners consist of U.S.…

Finding Inspiration Through Design Constraints

If you could only communicate through a business-card sized screen, what would you say and how would you say it? In which ways could people respond to your message? These are some of the questions constraints lead us to ask, and the…

Finding Participants for User Experience Studies

How do you find participants for your usability studies? I spoke recently with the User Experience Community of Practice about how we recruit participants for usability and cognitive studies at the U.S. Bureau of Labor Statistics…

The Content Corner: Finding Your Voice

No, this is not another post about podcasting but about a different voice entirely. It is the words you use, the conversation that you are having with your users. Is your content using the most effective language possible to communicate…

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