GAO

Recently, the House Committee on Small Business is holding a full committee hearing titled “Reducing Mismanagement: GAO Recommendations for Improving the SBA.” Chairman Williams’ opening statement as prepared for delivery: Good…

Recently, the House Committee on Small Business is holding a full committee hearing titled “Reducing Mismanagement: GAO Recommendations for Improving the SBA.” Chairman Williams’ opening statement as prepared for delivery: Good…

WASHINGTON, D.C. – Recently, Chairman Roger Williams (R-TX) led a full Committee on Small Business hearing titled “Reducing Mismanagement: GAO Recommendations for Improving the SBA.” Chairman Williams issued the following statement…

The United States. Army Corps of Engineers plans and builds much of the nation’s flood risk management infrastructure — including levees, dams, and floodgates — that protect communities from coastal storms and floods. With more frequent…

Fast Facts Before we issue reports, we send them to the agencies we've audited for review and comment. For reports containing sensitive or classified information, we also ask the agency to let us know what can or…

At the United States. Government Accountability Office (GAO) we use sharing buttons on our website to help people share content from web pages with their colleagues and friends. With one click, a user can post a page’s link to popular social…

Looking for a training manual on how to use Google Analytics for your agency? Here’s your answer. I released a second edition of my Google Analytics for Government training manual. Download your copy today (PDF, 4.94 MB, 65 pages,…

We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web…

At the United States. Government Accountability Office (GAO) we have a long history of using data graphics in our reports and congressional testimonies to explain our findings. From photographs, tables, and charts in the 1950s; to…

With Web analytics tools you have the data to see what citizens really want on your website and how well you are delivering. You have an opportunity to make informed decisions on improvements to your site to reflect the voice of the…

The Web now contains over 1.51 billion pages of content, according to WorldWideWebSize.com. That’s a lot of reading material, and a lot of content competing with yours for attention. People won’t waste time (even a few seconds) on an…

We often think of social media as a way to expand our audience, but some public health departments are using it as a new tool for tracking outbreaks of salmonella, e. coli, and other foodborne illnesses. It’s a familiar story: A…

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted several events on the collection, reporting and strategizing around metrics. DigitalGov has shared several posts on these…

The #SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year,…

Cross-agency collaboration in the federal government has become a prevalent topic, more widely spoken and written about in the recent past than ever before, thanks, in part, to a bigger-than-ever focus on customer experience as a way of…

Analytics and “big data” seem to be the next frontier in a number of arenas. Data researchers can use the large, real-time data sets that are available today to facilitate scientific discovery, improve the flow of traffic, and increase…

Federal agencies confront tough problems every day. In searching for solutions, agencies will want to attract different perspectives, test new products, build capacity and communities, and increase public awareness. How do they do it?…

Federal agencies confront tough problems every day. In searching for solutions, agencies will want to attract different perspectives, test new products, build capacity and communities, and increase public awareness. How do they do it?…