Browsing Tag

sms

SMS or Short Message Service

SMS or Short Message Service (Texting) is a mobile device capability where users are able to send short (generally 160 characters maximum) text messages to another user via the use of the keypad or built-in keyboard. Seventy-three…

Are Chatbots the Next mHealth Frontier?

In April, Facebook made it possible for organizations to use chatbots to send and receive messages from users of Facebook Messenger. That’s a big deal. Facebook Messenger is now used by 900 million people every month. As the name…

Collaborate with the TTS Public Benefits Studio

Amy Ashida is the Studio Lead, Alex Pandel is the Deputy Lead, and Emily Herrick is a Service Designer on the Public Benefits Studio team at the General Services Administration (GSA). For a person experiencing challenging life…

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