us-general-services-administration

Recently, Regional Administrator Sara Manzano-Díaz of the U.S. General Services Administration (GSA) introduced a web-based leasing tool, the Automated Advanced Acquisition Program (AAAP), to 60 lessors and/or brokers at the Dow Building…

Americans Use Public Data to Improve the Lives of Fellow Citizens Data is one of our most important national assets. It informs our policy and our national priorities. But as we have seen time and time again, the most effective way…

The work of the federal government is incredibly diverse, and affects almost every aspect of American life, whether it is keeping planes in the air or ensuring that our food is safe. Every public service the government provides requires…

Much of our work with government partners to deliver better digital services has resulted in full websites, applications, and embarking on large-scale transformation efforts. In addition to those types of projects, we also work on…

The White House this week released a report detailing the impact of 100 initiatives that have expanded U.S. capacity in science, technology and innovation over the past eight years. Evident throughout the report is the influence of…

The mission of U.S. General Services Administration (GSA)’s Integrated Technology Services (ITS) is to deliver best value technology solutions to the government and the American people, and one of the most critically important…

One of the biggest challenges in implementing a new technology or process is change. Change creates a multitude of feelings; for some it is apprehension and uncertainty, while for others it is excitement and acceptance. Change management…

Summary: Today, we’re launching the M3 Framework to provide agencies with leading best practices for mission-support function modernizations and migrations. The government’s internal operations have a powerful impact on service to its…

This week marks a special anniversary for GSA as we celebrate our Data-to-Decision (D2D) platform since its launch in the fall of 2015. D2D is GSA’s data management platform that collects, manages, and analyzes complex data to enable…

Note: This is a guest blog post by Amando E. Gavino, Jr., Director, Office of Network Services, ITS/FAS/GSA. He is responsible for a portfolio of telecommunication acquisition solutions that provide government agencies the ability to…

During National Customer Service Week, it’s a great time for organizations across industry and government to celebrate putting customers at the center of our work and to think about what we can do to improve our customers’ end-to-end…

I recently sat down with Michelle Earley, Program Manager, to discuss the new changes for the 20th anniversary of USAJOBS. 1) What are the three big lessons learned from 20 years of building and managing USAJOBS? I think one of the…

Summary: Building on efforts to boost Federal cybersecurity & as part of National Cybersecurity Awareness Month, today we’re releasing a proposed guidance to modernize Federal IT. America’s spirit of ingenuity and entrepreneurship…

The potential to transform government and impact the lives of Americans is tremendous. Our country needs the government to work well, and technology is the key to that. TECHNOLOGY IS NOT PARTISAN “If it’s important, it’s…

To folks new to government, one of the most surprising differences between our work and work in the private sector are the barriers in accessing commercially available software, and commercially available Software-as-a-Service (SaaS) in…

Effective May 15, 2017, GSA’s DotGov Domain Registration Program will begin providing HSTS Preloading services for federal agencies. HSTS stands for HTTP Strict Transport Security (or HTTPS, for short). This new service helps ensure that…

The Office of Information Policy (OIP) is pleased to announce its collaboration with GSA’s 18F team on the development of a National FOIA Portal. This is the next step in a long line of OIP initiatives working towards a National FOIA…

According to the World Bank, approximately one billion people worldwide live with a disability, making up the world’s largest minority. Designing from an accessibility-first standpoint has the potential to benefit all stakeholders,…

In March, the team of writers and editors at USAGov adopted some agile principles in an attempt to streamline our content development process. We hoped operating in a more agile manner would help us address some of the challenges…

18F Editor’s note: This is a guest post by Karim Said of NASA. Karim was instrumental in NASA’s successful HTTPS and HSTS migration, and we’re happy to help Karim share the lessons NASA learned from that process. In 2015, the White House…

If you’re a program manager or a federal web developer you’ve probably been given a seemingly simple task: Create a basic website as part of a new initiative at your agency. The hardest part is often not crafting the content or designing…

Like any newer technology, cloud computing has faced adoption challenges. IT managers understand the huge potential efficiency improvements and savings that cloud computing can bring to their agencies, but also have questions about…

When it comes to applying the U.S. Web Design System (USWDS), each implementation team starts from a different place—from scratch, redesign, style update, or functionality upgrade—depending on their site and user needs. That’s why…